Frequently Asked Questions
July 3, 2026 2026-08-29 8:58Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
YOUR QUESTIONS.
ANSWERED.
Everything you need to know about setting up your academy, choosing a membership and using QualDashboard.
01 What is QualDashboard?
QualDashboard is an online academy platform built for
training providers. It gives you a professional place
to offer your courses, manage learners, deliver online
theory and build your own training academy under your
branding.
02 How much does it cost to set up an academy?
Every new QualDashboard academy begins with a
£995 one-off academy setup payment.
Once your setup payment has been completed, you can
select the monthly membership that matches the size
of your course catalogue.
03 Do I also need a monthly membership?
Yes. The £995 payment covers your initial academy
setup and onboarding.
Your ongoing monthly membership then determines how
many courses you can make available within your
academy.
04 What monthly memberships are available?
£25
per month
Up to 10 courses
£40
per month
Up to 30 courses
£60
per month
Up to 50 courses
£75
per month
Up to 75 courses
£95
per month
Unlimited courses
05 Can I start with a smaller membership and upgrade later?
Yes. You can start with the course capacity your
academy needs now and move to a larger membership as
your course catalogue grows.
06 Will the academy use my branding?
Yes. QualDashboard is designed to give your training
business its own professional academy presence.
Your academy can use your branding so learners
experience your courses as part of your own training
business.
07 Can learners complete course theory online?
Yes. Learners can access their training online,
complete theory content and work through the courses
you make available to them.
08 Can learners access certificates?
QualDashboard can provide learners with access to
course completion and certificate functionality as
part of their online learning experience.
09 Do I control my own courses and students?
Yes. The platform is built around your academy.
You manage your learners and the courses available
within your training business.
10 What happens after I purchase the £995 academy setup?
Your £995 academy setup payment is currently processed
securely through Salon Ladder.
After completing payment, you will be directed back
to QualDashboard where you can select your monthly
membership and continue the academy setup process.
11 I'm a student looking for training. Can QualDashboard help?
Yes. Tell us the course, treatment or subject you're
interested in and we'll help connect you with a
suitable QualDashboard training academy where
possible.
12 I still have a question. How do I contact you?
Use our contact page to send your question to the
QualDashboard team. We'll review your enquiry and
point you in the right direction.
CAN'T FIND YOUR ANSWER?
We're here to help.
Still unsure about setting up an academy, membership plans or how QualDashboard works? Send us your question and we'll point you in the right direction.